Managing Change: 7 Leadership Essentials
- 22, 23 & 24 May, 2024
- HRDA subsidized*
- 21 Hours Duration
- Distance Learning
Teodora is a Senior Certified Professional with the Society for Human Resources Management. Building on her academic background in HR management, organizational behavior and multilateral diplomacy, she directed strategic human resources and recruitment at tech and financial firms before moving into training.
Teodora’s Masters in Law thesis was an in-depth examination of seven key behavioral competencies of successful negotiators and leaders. She regularly lectures on various aspects of management and leadership across Cyprus and beyond.
Seminar Overview
The Coronavirus pandemic has radically changed our world. Suddenly unprecedented numbers of employees are working remotely. Businesses are struggling to adapt to new realities. IT infrastructure, supply chains and people are being pushed to the limit. In these times of rapid transformation, leadership is more important than ever, and one-size-fits-all solutions will not work. This intensive, interactive program equips those responsible for leading change with holistic and integrated strategies to guide their organizations through an unpredictable business landscape.
Seminar Objectives
You will learn to:
- Assess the degree of change taking place
- Manage employees’ resistance to change
- Develop a clear action plan for organizational challenges and priorities
- Communicate a compelling change story that connects changes in behaviors to achievement of business goals and objectives
- Choose an appropriate leadership style to motivate and influence diverse stakeholders to support change initiatives
- Plan immediate actions to begin visibly sponsoring and managing the change within the organization
- Reinforce new desired behaviors for adopting change, at all levels of the workforce
- Understand the difference between change management and change leadership
Designed For
- Managers and Leaders who wish to enhance their competencies in change management and/or are looking to initiate change projects
- Human Resources Personnel
- Staff Executives, Business Owners, CEOs, General Managers, Entrepreneurs
- Project Managers, Functional Managers
Seminar Outline
Introduction
- What is the nature of change?
- How do organizations adapt?
- Creating a vision for change, clearly related to your organization’s overall vision
- How do individual peculiarities affect change initiatives?
1. Leadership essentials: Ethical Practice
- The ethics of managing change, ethical dilemmas, tools for making ethical decisions, biases and ethical blind spots
2. Leadership essentials: Relationship Management
- How can you manage change in your organization?
- What tools can you use to plan, lead and motivate stakeholders to engage in the necessary transformation?
- Two models for managing change: Lewin’s model and Kotter’s 8 steps
- Two models for building trust: Robert Hurley’s model and Thompson’s strategies
3. Leadership essentials: Global and Cultural Effectiveness
- A look at cultural vs ethical relativism
- What are Cultural Intelligence (CQ), IQ and Emotional Intelligence?
- A closer look at CQ: How can you assess and develop your CQ to relate and work effectively with people from different backgrounds? Moving from the curiosity and motivation needed to work well with others through to knowledge, strategy and action
- Hofstede’s Cultural Dimensions Theory - a framework for cross-cultural communication, linking culture and values to behavior
- Leadership Theories and choosing the “right” leadership style
4. Leadership essentials: Communication
- How effective communication is crucial to driving change
- Four ways to influence business decisions through effective communication
- How leaders gain or lose credibility - and why people demand it
- Body language and the authenticity of the leader
- Understanding the audience, constructing and delivering an impactful message
5. Leadership essentials: Critical Thinking
- The life cycle of change and the change leader’s roadmap
- Using data during change: gather it, analyze it and find the story behind the numbers
- The DICE Framework: a powerful tool for predicting a change program’s success and keeping things on course
- How can you present statistics visually and creatively to influence people?
- Information processing bias
- Using the McKinsey 7-S Framework as a tool for change management
- Understanding the difference between a manager and a leader, and developing a dual role for effective change
6. Leadership essentials: Charisma
- Leaders: are they born or made? A look at the myth of charisma as an inborn quality
- Developing charisma and using it to influence followers
7. Leadership essentials: Emotional Intelligence (EQ)
- The five elements of EQ
- How to apply Maslow’s Hierarchy of Needs to employee motivation and engagement through change
- The four leadership skills: Self-Awareness, Communication, Influence and Learning Agility
- Biological factors: How does behavior change our brains? How do DNA and biomarkers affect learning?
